Frequently Asked Questions

How do I keep up to date with what Intov8 are working on?

Intov8 provide monthly Product Release Notifications to help keep our productive partners up to date with all of the latest Corvus reports, features and functionality.

Please subscribe using the following steps:

  1. Search www.intov8.com.au

  2. Select the Company tab

  3. Select Contact Us

  4. Fill in the Registration Form and select Subscribe

Customer Support

How to receive Customer Support?

Contact your Site Administrator with your Corvus related enquiry to see if they can assist first. If they cannot they will submit a Support request for Intov8 action at support@intov8.com.au.

What are the requirements for submitting a Support request?

  1. A full screenshot showing all or part of the issue

  2. If necessary, please provide multiple screenshots

  3. A detailed description of the issue

  4. If the issue relates to source data, whether the source system has been checked (including any relevant screenshots)

  5. If the issue relates to a Corvus report, a copy of the report will need to be provided (this will allow us to look at the parameters used to generate the report)

  6. When you first experienced the issue

  7. Whether the issue is replicable across users

  8. All screen shots require a time/date stamp

Who do I direct my General Company enquiries to?

  1. Email Intov8 via info@intov8.com.au

  2. Phone Intov8 on +61 7 3493 5777