Corvus Axiom User Guide by Intov8®

Intov8® Corvus Axiom 4.3.0 (r:604)

Intov8’s software suite, revolutionizing the way mines manage production data. Delivering business intelligence solutions to the mining industry.

Corvus is a mine production data management software application developed by Intov8 Pty Ltd, which displays real-time production data from multiple source systems on real-time dashboards, and includes comprehensive dynamic analysis reporting, driving process and cost efficiencies at the shift level.

This online User Guide is designed to assist you manage the Modules within Corvus Axiom. If you are unable to find what you are looking for, please contact your Corvus Site Administrator, submit a support request to Intov8 at support@intov8.com.au or contact your Helpdesk.

For all Corvus Administration functions, please refer to the Corvus Axiom Administration Guide in module page.

If you are a New User and your navigation menus are inactive, please contact your Site Administrator to gain access.

You can find out more information on the Corvus Suite.

Please contact Intov8 if you would like more information regarding Inactive Modules at info@intov8.com.au

Intov8 Support Process

Each site support process varies as it depends on how they wish to set up their Support and Maintenance Agreement with Intov8. However, the most common Support Process is documented as follows.

In order for Intov8 to respond to your request in a timely manner, please use the following steps:

  1. Contact your Site Administrator who may be able to resolve your request / assist with your enquiry

  2. If your Site Administrator cannot assist, please request that they send a support request to Intov8 at support@intov8.com.au:

    Note: we require the following information as a minimum in order to effectively investigate the issues

  • A full screenshot showing all or part of the issue

  • If necessary, please provide multiple screenshots

  • A detailed description of the issue

  • If the issue relates to source data, whether the source system has been checked (including any relevant screenshots)

  • If the issue relates to a Corvus report, a copy of the report will need to be provided (this will allow us to look at the parameters used to generate the report)

  • When you first experienced the issue

  • Whether the issue is replicable across users

  • All screen shots require a time/date stamp

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